Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
Keep the language and tone civil
Don't mention personal details
Make it relevant to the review
Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
Your response is being submitted, please wait...
Original feedback for
Ravenswood Medical Practice
Long winded
Generally get an appointment with the nurse even after a good 20-30 min wait on the telephone. When needed to see GP I have had a call back within an hour both times and then was invited in. Quite long winded