Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice


Takes ages to get through

Every time I need to access this service I find myself dreading the wait on the telephone. It just takes ages to get thorough and when you do you then have to wait for a call back. There are just so many hoops to jump through. It is however very clean and the building is nice though sometimes difficult to access due to the carpark nearby.