Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Ravenswood Medical Practice


Telephone queue soooo long

I wait in the queue to even try and speak to reception. It just takes ages. A good 25 minutes today to get through. I did then get a callback and am being seen. They need more people to answer the telephone first thing if this is the system they insist on using.