Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ravenswood Medical Practice


Difficulty with triage system

Can be very difficult to get through on the telephone. I am in past 8 and I am 49th in the queue. Have had difficulty with triage system as I work and cannot answer the phone always. Feel a callback should be within an hour. Last time I waited 4 hours