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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice



Service is lacking

We find this service is lacking especially around Mental Health. We had not heard of the dedicated mental health nurse so will ask to specifically see them. I have seen a 'Link' worker here but they just suggested some books! Ridiculous and not for me. So prescriptive, they should be talking to me to see what I think I need to help me.

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