Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reactive Emergency Assessment Community Team (REACT)


Wonderful caring response, lovely people

After calling 111, I was called by a paramedic who offered a home visit. He and his colleagues were so kind and helpful. Bloods were taken to rule out any problems and a raised toilet seat and results of the bloods all dealt with the same day. Fantastic service.