Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


A brilliant surgery

I like to speak to someone to arrange appointments so I prefer to call the surgery rather than use the online option. I have used econsult recently and it was easy to use, I just prefer to call as it gets things sorted quicker. The surgery have fantastic staff and you get to see who you need to see for the issue you have.