Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


A very good surgery.

I find waiting on the phone at times difficult so I use econsult too which works ok. When I'm told that a doctor will call at some point I find my anxiety levels go up as I'm not sure when they will be calling and I don't want to miss them. The link worker at the surgery is very good but I'm having to wait for CBT and haven't been given a date of when to expect it.