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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery



Difficult at times

Getting appointments, either face to face or telephone call backs can be difficult at times however the staff are good and it's just the availability of appointments that can be an issue. Staff are helpful and accommodating and it has always been a good surgery. Its just a little frustrating but considering the current situation its understandable.

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