Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Reynard Surgery


Difficult arranging a blood test

I've had problems arranging a blood test and it has taken 3 months in total. Not being able to get the appointment meant that my medication wouldn't be released by the pharmacy, so I then had to go back to the doctor to sort it all out as I have to have my medication. I chased 2 or three times during this period and was told I would be contacted but wasn't. The waits on the phones aren't too bad and it is easier than going online.