Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


A good surgery

Booking appointments has been ok and I've been able to get both face to face and telephone consultations when I've needed them. It would be nice to have a surgery back in Mildenhall again as it was easier to attend appointments there and for ongoing medication it would create less work if we didn't have to request repeat prescriptions so regularly. Overall its a good surgery.