Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


All very pleasant

Its rare that I need to come to the surgery but when I do it is very good. The GP sent a letter to me inviting me in for my most recent appointment but generally I talk to the doctor on the phone and most issues are dealt with in this way, getting to see a GP is a bit limited. The phones can be busy but the music that is played is quite good now. The staff are very polite and friendly.