Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


Can't fault the surgery

They've squeezed me in when I arrived for an appointment a week early, the staff were so accommodating. In the past I haven't felt listened to but today has been great. I do understand that things have to be worked through and doctors have to try different things but I would've like them to take interest a bit sooner.