Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


Difficult to get face to face

Its a very good surgery and the only reason I've marked it down a bit is because of how difficult it is to get a face to face appointment especially to see someone specific. I find the call backs with a doctor difficult as I'm not sure I'm saying the right things to them and I feel that it can lead to issues being missed. Once in with a doctor they have always been very good and I have been able on occassions to see my own GP which is important for ongoing issues.