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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery



OK

It is difficult to see a doctor as you get a call back fairly quickly but then have to wait to see them in 2-3 weeks time. This did cause an issue last year and at times it feels like issues are not fully addressed. When waiting for the appointment I've been told to go to A&E if it gets worse.

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