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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery



Professional staff

It's been quick to arrange a blood test at the surgery and I like that when appointments have been arranged they send a text message to confirm and it has only taken a week. For today's appointment I popped in to the surgery to arrange it which worked well and all staff have been professional and helpful.

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