Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


Brilliant

Get prompt appointments that are proportionate to the issue and staff explain issues very well. Call backs from the doctors are good and I've always felt well listened to and then been offered an appointment with them if needed. I've been able to see my preferred GP and I feel that it is working very well at the moment . I've signed up to use the new Anima system but haven't used it yet. Using the econsult system worked well if I just needed information but seemed to be extra steps if an appointment was needed.