Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Reynard Surgery


Busy phones

I was concerned about the rumour I'd heard about having to go online to get appointments and that being the only way to get appointments with the new system but the staff have clarified the situation and if I'm not online I'll still be able to phone. Once through to the surgery the staff and the care provided are good but getting appointments is challenging.