Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


A good surgery

It works really well for me as I can get suitable appointments in a good time frame. Doctors are good and I don't have any issues with the practice at all. When we were away it was really helpful that the doctor arranged for a prescription to be sent to a different pharmacy so we could pick it up. The pharmacy at the practice are also great, so helpful and friendly.