Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Happy with doctors and nurses

I haven't needed many appointments but when I've had call backs they come back to me around the time suggested , which works well. I'm happy with the doctors and nurses and I feel that you see the most appropriate person for the issue you have. Until recently I wasn't aware that GP+ appointments are available or that there was another service offering cervical screening at different times of day. When I tried to book mine it took a while to get the appointment, I didn't know of the other service so just waited.