Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Rookery Medical Partnership


Easy to get appointment

I've had a pre arranged appointment today so was asked to come in but I've found it easy to get appointments when needed. I'm confident that I see the right person for the condition and they have ensured that tests have been carried out quickly. I do feel at times it would be easier to have a chat face to face at times rather than on the phone but on the whole it works well. Reception staff are very good and always happy.