Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Very good

A friendly surgery and it's been brilliant to get appointments. This is a pre arranged appointment with a doctor and is a follow up. The doctor I'm seeing is very nice and explains things so well. The surgery staff are flexible and offer a lovely personal service and I've never had any issues over the years. The only thing I'd change is the bench seating in the waiting area and have a high armed and backed chair