Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Reception are good

I call for appointments and I've either been given an appointment or speak to a GP and then get an appointment. It would be a bit better if some appointments were a bit quicker but for todays follow up appointment it's been about a month to see someone specific but I'm happy with that. The reception staff are good, as are docotrs and nurses.