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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership



Staff are good

It all seems ok to get appointments. Econsut is a bit strange with the questions it asks as they don't seem applicable and it would be better to just have the end box. It does work to get someone to contact you. If there was just one box asking you why you're contacting the surgery it would be better. Other than that staff are good and appointments are available.

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