Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Wish the surgey would lead more

I feel that the Doctors surgery should take the lead more when it comes to tests like blood and sputum results, they dont put abnormal results online, nobody comes back to you with results on the phone letting you know, feels like my health is in my own hands to some extent and I often feel let down, I ask myself 'would they ever have contacted me', if I had not have actively chased it? But other than this aspect they are quite good.