Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Fair but experienced lack of care

I had a cough for a few weeks - was told it was a virus and no treatment . I suggested could go to chemist for some cough mixture. The reply was yes go and get it if you feel it would improve things, that is what most people are doing these days. Not the response I expected at 80 years old