Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


My doctor is very good.

The loo could do with an update-the sanitary wear is a bit jaded. We can be late being called in-in fact that is the norm but we value the extra time with the doctor when we need it so I guess you can't have it both ways. There is one individual doctor that we don't rate but the system allows us to book with one of the others except in an emergency