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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership



Have always been great for my daughter and I

They have always been great with me and my daughter. However you can sometimes wait for up to one and a half hours at the appointment. Usually the medical treatment is very good here, but yesterday the doctor prescribed me the medication Codeine for pain without seeing me just from speaking with me, I have now needed to ring back today to see a doctor as I feel unwell, I'm not comfortable that the doctor prescribed medication without seeing me.

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