Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Always given time by my doctor

I am impressed with the quality of conversation with my doctor, I have never felt rushed and never fobbed off. I have been able to keep the consistency of the same GP which has been useful as I have recently been diagnosed with a new condition and the consistency has been helpful, I find that the ability to book my appointments on line means that I can maintain this consistency.