Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


I wait regularly 30 mins+ at appointment

I have had a couple of issues but otherwise they have been overall good here. There were a couple of times that I waiting in the waiting area and they forgot about me, I think it was a communication issue at the time. I do wait regularly 30mins or more at appointment.