Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rookery Medical Partnership


Children seen

Getting the children seen has not been a problem at all, they are dealt with quickly and the triage system works well as having the call back allows you discuss the issues before coming in if its needed. The dispensary are very good at sorting out any issues that arise. Our son has a lot of medication and sometimes they need changing quickly and they do this well.