Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rosedale Surgery


Great

I use the email system and then receive a call and I'm seen the same day if needed. I've contacted the surgery three times recently and for on the day you get sent to Kirkly Mill but for appointments in advance go to Rosedale. It's good to receive the confirmation text messages, they work well.