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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rosedale Surgery



Having a problem getting anything done

I have an on going problem since beginning of January and have a problem getting anything done. Walk in team not helpful - takes two weeks to see a doctor although in pain and off work. Taken a week to talk to doctor on the phone for advice, 4 weeks to see a physio. Had to go private still in pain and off work. Will be changing surgery soon.

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