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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rosedale Surgery



Appalling waiting time of Lowestoft GP Centre

I have tried to call this place around 8:30 am till now 10:17 am, still their number engaged! It's very bad practice as this is the 4th time I have experienced this issue with Rosedale Surgery. Since this area doesn't have any walk-in centre also, I would imagine CQC need to evaluate all these matters before they do their next inspection and rate for the GP surgery!!!!

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