Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rosedale Surgery


Not what it used to be

The standard of the premises' cleanliness is not perfect but of acceptable standard. I find the staff pleasant on the occasions I have visited. Waiting times to get an appointment are pretty long, which is ok in some situations, but when I am feeling terribly ill I find it distressing trying to convince anyone that I need an appointment urgently.