Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rosedale Surgery


Need more flexability

You need more flexibility than just 'on the day' only as an option, it is ridiculous. Had GP say to me to tell reception that I need a follow up in 7 days and to book it with them. Reception then said I had to call on that day. It is clear that the 'Left hand does not know what the right hand is doing'.