Great before using the current system
It has always been easy to book appointments and message the GP prior to the new NHS app and Airmid. The website is confusing and difficult to navigated and you can’t book appointments to suit your diary, GP’s don’t get back to you, waiting times for urgent things are long, and repeats takes longer than usual too. Receptionist said also are not particularly friendly. If I wasn’t so happy with my particular GP at the practice I would have left.