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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Rosedale Surgery



No follow up

Had some blood tests and been told they are ok by reception. I asked if I could have a copy of them and was told I have to write a request for them and can take up to 28 days. If seeing the GP they just print them off there and then, so I find it a bit ridiculous. Also, where is the follow up? What next after these being ok as there is still something wrong???

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