Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Rosedale Surgery


Mixed experience here

I have had mixed experience throughout this year. Early part of the year I ended up after a couple of calls seeing Nurse Practitioner who said she'd get the GP in as they were needed, but she returned without one and I was then left worrying. Turned into wrong diagnosis and medication that 3 months later the GP changed when I finally did get to see one. But positively I found a lump and immediately I was referred for mammogram and turned out to be a cyst but that was all very efficient. Today my appointment with GP is through Footfall that was made 2 weeks ago. This time I am pleased that the 'system' worked as gave me what I thought I needed.