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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health Group Pharmacy



Diagnosis of Diabetes 2 & Atrialfibrilation

The follow up on both Diabetes 2, tests, follow up blood tests, Atrial Fibrilation support information, future management of both the service could not have been better. Clear explanations, advice, guidance listened & responded to my questions leaving me confident in all areas of management of both conditions.

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