Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health


Don't like triage call

I do not like that you have to wait for a ring back from the GP to triage you rather than just see you. There are things that can be missed by talking and not 'seeing' you. As you do not know when they are ringing, you also may not have all your thoughts together.