Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health


Good service here

You get a call back reasonably quickly after you have rung in. I do not mind that as understand not everyone needs to be seen face to face. I find it is a good service here. There is a good link with the hospital and due some tests around getting a cardio monitor. The 'out of hours' appointment I had stated I needed blood tests, but they took 10 days to organise, which is ok I guess, but has held up results for the issues I have.