Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health


Some improvement with appointments

Phoning for an appointment does seem to have been an improvement. I cannot fault the care they give, the phone does tell you where you are in the queue, and there is a ring back facility so that you do not have to hold. When my husband died they were absolutely excellent, so supportive.