Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health


First Class Service

They offer a first class service here, they were slick with their vaccinations, staff have a good consistent attitude toward patients. Good access to appointments as needed. I have also sensed an improvement with the telephone queue system. Good medical staff, no concerns there. I would like to see a one stop shop here so that you dont have to travel to different areas for various procedures and tests, x-rays etc. transport can sometimes be a bit of an issue getting to places further afield.