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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health



poor

Child had 3 ear infections that they have diagnosed. He has had many more that they said are viruses. When he has had 6 in a year they will pursue it further. I know as a Mum that each time he has an ear infection they refuse to diagnose more. His balance is affected.

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