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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health



Dodgy technology but good patient care

Today I am here for my regular diabetes check. They are running behind, however the nurse has come out and told me she hasn't forgotten me, but her computer is playing up so she will come out and get me when it's done. Only took another couple of minutes and she came back to get me.

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