Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Saxmundham Health


Fast friendly service

I need regular prescriptions and sometimes I need extra medication. Whenever I place a prescription request it is dealt with quickly and with understanding; staff know the surgery procedures well and take time and care to ensure that I understand what needs to be done and how long it will take. They always make sure I get my medication in time. Staff are always happy anad friendly and I feel very comfortable contacting them and asking questions