Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Able to request specific doctor

I was on hold for 20 minutes yesterday but it wasn't too bad. I was able to request to see a specific doctor today which is really good. I use the online access as and when but do prefer to call. The doctors are lovely and all the staff are perfectly great.