Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Lack of continuity

I phoned to get an appointment today and will be seeing the nurse practitioner who is appropriate for the reason for the visit. At times I do feel some of the doctors could listen a bit more as they tend to assume what the issue is. Not having continuity at follow up appointments has meant differing views and ideas and I feel it has ultimately delayed a correct diagnosis and treatment.