Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Pathway to physio flawed

I have an underlying health condition but I have been going round and round in circles with referrals to OT's and physios. The pathway doesn't work well as I have been referred back to the OT's even though I've been with them for years. It causes the surgery more work as I'm now back again for another appointment trying to get it all sorted out again. It would be more efficient with long term conditions or complicated health conditions if you could see the same GP more often as it would hopefully prevent being re referred to the same services multiple times.